©

2026

Active project

ritafarm-logo
ritafarm-logo

Active project

ritafarm-logo

Date

Jan 2026

Date

Jan 2026

Date

Jan 2026

Client

pay.com.au

Client

pay.com.au

Client

pay.com.au

Industry

Finance

Industry

Finance

Industry

Finance

Timeline

0 Months

Timeline

0 Months

Timeline

0 Months

Design

Training materials

The Challenge

Managing global supply chains involves thousands of data points and critical decisions. Boltshift's platform was powerful but impenetrable, causing user frustration and limiting adoption.

Boltshift had built sophisticated logistics technology that could optimize complex supply chains, but their interface overwhelmed users with information density. Operations managers were abandoning the platform mid-task, and new user onboarding required extensive training. The powerful capabilities were hidden behind walls of complexity that made simple tasks feel impossible.

Platform redesign

The Solution

We reimagined their interface through the lens of progressive disclosure, showing users exactly what they need when they need it. The new design reduced training time by 60% while increasing platform engagement by 150%.

We made the complicated feel simple by restructuring information hierarchy and introducing smart contextual interfaces. The redesigned platform guides users through complex workflows step-by-step, surfacing relevant data at decision points rather than overwhelming them upfront. Critical supply chain insights are now accessible to users regardless of their technical expertise.

[Get in touch]

Let's

design

build

create

design

build

create

products people use.

Penny Talalak

Founder & UX Lead

Penny Talalak

Founder & UX Lead

Penny Talalak

Founder & UX Lead

I started Bizkit so that the business can solve problems without being blocked by weak design.

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